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Why Hospitals Are Switching

Why Hospitals Are Moving Beyond Traditional Nurse Call Systems

Most nurse call systems on the market are still device-centric. ZKR is event-centric. While traditional solutions react to calls, ZKR orchestrates clinical workflows — in real time, at hospital scale, without sacrificing flexibility.

Clinical Communication Platform for Modern Healthcare

ZKR V6 Clinical Communication Platform brings together nurse call infrastructure, mobility communication, workflow orchestration, analytics, and open integration capabilities into a single scalable architecture.

Built using an event-driven platform architecture, ZKR V6 enables hospitals to manage clinical communication as a coordinated workflow rather than isolated alerts and devices.

This approach allows:

  • Real-time event processing
  • Hospital-specific workflow configuration
  • Seamless system integration
  • Scalable multi-facility deployment
  • Vendor-independent extensibility
📟

Device-Centric Systems

Traditional systems focus on isolated alerts with limited workflow intelligence

🧠

Workflow-Centric Platform

ZKR V6 connects people, devices, and workflows through a unified event-driven platform

Real-Time Analytics and Operational Visibility

A quick view of how an event-driven clinical communication platform differs from traditional approaches.

Capability Traditional Enterprise Systems ZKR V6
Architecture Monolithic middleware Legacy Event-bus platform Modern
Workflow Flexibility Limited Hospital-specific
Vendor Lock-in High None
Integration Model Closed Open API
Customization Speed Slow Immediate
Scalability Expensive Native
Innovation Cycle Vendor-controlled Hospital-driven

Event-Bus Architecture

A unified communication backbone connecting nurse call events, emergency codes, medical device alarms, HL7 messages, SIP communication, and mobile acknowledgements — enabling real-time processing at hospital scale.

  • Real-time event processing
  • Hospital-specific workflow configuration
  • Vendor-independent extensibility
Event-Bus Core
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Nurse CallsPatient bedside and bathroom calls
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Emergency CodesCode Blue, Code Red, staff alerts
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HL7 AlarmsADT messages, clinical alerts
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Medical Device AlertsVentilator, monitor, pump alarms
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SIP CallsVoice communication channels
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Mobile AcknowledgementsStaff response and acceptance

Workflow Orchestration Engine

Hospitals can configure escalation paths, department-specific routing, role-based notifications, time-based rules, and priority logic. The system adapts to hospital workflows — not the other way around.

Each hospital defines:

  • Escalation paths
  • Role-based routing
  • Time-based rules
  • Department-specific priorities
Workflow Engine
⏱️
Time-Based RulesAuto-escalate after configurable timeouts
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Role-Based RoutingAssign by nurse, doctor, or team role
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Department PrioritiesICU, ER, and ward-specific logic
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Escalation PathsMulti-level fallback chains

Mobility, Integration, and Intelligence

ZKR V6 extends clinical communication beyond bedside devices with a native clinical mobility platform and open integration interfaces.

Clinical Mobility Platform

  • Real-time nurse call alerts
  • SIP voice communication
  • Acknowledge and accept workflows
  • Presence awareness
  • Secure communication
Clinical Mobility Platform
🔔
Push AlertsInstant nurse call notifications
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SIP VoiceFull-duplex voice communication
Accept / EscalateOne-tap workflow actions
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Secure MessagingHIPAA-ready staff communication

Real-Time Analytics and Operational Visibility

ZKR V6 transforms communication events into measurable operational insights. These analytics support continuous improvement in clinical workflows and patient care coordination.

Hospitals can monitor:

  • Response times
  • Alarm distribution
  • Escalation performance
  • Staff workload patterns
  • Department activity metrics

What this delivers:

  • Operational transparency
  • Quality improvement insights
  • Accreditation-ready reporting

Open Integration API

ZKR V6 supports REST APIs, HL7 integration, MQTT device connectivity, WebSocket communication, and SIP-based voice infrastructure. This ensures seamless interoperability with HIS, EMR, and medical device ecosystems.

  • Seamless HIS / EMR integration
  • Medical device connectivity
  • Third-party analytics
  • Custom hospital applications
Integration Interfaces
🌐
REST APIFull CRUD with documentation
WebSocketReal-time bidirectional streams
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HL7 GatewayADT, FHIR message support
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MQTT Device BridgeIoT and medical device connectivity
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SIP & XMPPVoice and messaging connectors
Global

Global Reach, Local Flexibility

Global platform. Local intelligence.

45+
Countries with Sales & Service
Localized Workflows per Hospital
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Regional Compliance Support
🗣️
Multi-Language, Multi-Regulation

Beyond Traditional Nurse Call Systems

ZKR V6 represents the transition from device-centric communication systems to workflow-driven clinical communication platforms. By combining open architecture, intelligent workflows, mobility integration, and real-time analytics, ZKR enables hospitals to build communication infrastructures ready for the future of healthcare.

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